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Privacy
US Based - Last revised October 24,
2006
Advanced Micro Devices Privacy
Overview
Advanced Micro Devices (AMD) is
committed to respecting your privacy. In general, you
can visit amd.com without revealing any information
about yourself. AMD and its analytic vendors do collect
information regarding visitors to our Web site, such as
domain name, number of visits,and average time spent to
measure use and improve the content of our site. We
analyze this data for trends and statistics to help us
provide you with better service. Our Web site may
provide links to third party sites. Since we do not
control those Web sites, we encourage you to review the
privacy policies of these third party sites. AMD is not
responsible for the privacy practices or content of
third party web sites.
Personal
Information
There are times when we may
request information from you, such as your, name,
address and e-mail address. When additional information
is requested, we will try to let you know at the time of
collection how we intend to use the personal information
you provide, such as respond to your inquiry,
participate in certain promotions, conduct a survey or
allow you to access specific information. If you sign up
for an AMD electronic newsletter or e-mail list, each
message will include instructions on how to
"unsubscribe" from that list. We respect your right to
choose whether to give us personal information or "opt
out" if you do not wish to disclose personal
information. We do our best to maintain the accuracy of
any personal information you do supply to us.
Disclosure of Information
We may
transfer or otherwise disclose information we collect
from site visitors to employees and independent
contractors of AMD, analytic vendors, and other service
providers and suppliers, if the disclosure will enable
that party to perform a business, professional, or
technical support function for AMD. We will also
transfer or otherwise disclose information we collect
from site visitors in response to judicial process, and,
as permitted under applicable provisions of law, to
provide information to law enforcement agencies or in
connection with an investigation on a matter related to
public safety. Except as noted above, information we
collect from site visitors will not be shared with
individuals or other companies unrelated to, or that do
not perform a business, professional or technical
function for, AMD.
Security and
Quality
AMD is committed to taking reasonable
steps to protect the individual identifying information
that you provide. You can help AMD update and maintain
the accuracy of any personal information you supply by
notifying AMD of any changes to your address, title,
phone number or e-mail address. In some programs, you
may do this online by following the instructions on
membership profile pages.
Cookies, Web
Beacons & Other Tracking Technologies
AMD uses cookies to allow us to understand
what areas of our Web site are of interest to you so we
can better serve and provide you with tailored
information from our Web site. A cookie is an element of
data that a Web site can send to your browser, which may
then store it on your system. You can set your browser
to notify you when you receive a cookie, giving you the
chance to decide whether to accept it. These cookies do
not track individual information, but rather record Web
site traffic anonymously. AMD may also use cookies when
you register for one of our web programs or extranets.
In this case, a cookie will store useful information,
including your personal information, which enables our
Web site to remember you when you return to visit, but
only AMD Web sites can read that information.
Some AMD Web sites may also use “Web beacon”
technologies. When a visitor accesses pages on the AMD
Web site with a Web beacon, an anonymous notice of that
visit is generated which may be processed by us or by
our vendors. These Web beacons work in conjunction with
cookies to let us know what portions of our site are of
interest to our visitors and to help us provide you with
tailored information from our web site.
If you
turn off cookies, Web beacon technologies will still
detect anonymous visits, but the notices they generate
cannot be associated with other anonymous information or
personally-identifiable information and are disregarded.
Oversight or Questions
AMD
welcomes comments and questions on this policy. As
stated above, we are dedicated to protecting your
privacy and will make every reasonable effort to keep
your information secure. Due to the rapidly evolving
changes on the Internet, we may update this policy. All
revisions will be posted to this site. Comments and
questions regarding our policy should be directed to privacy.policy@amd.com.
Canada
Based – Last reviewed October 24, 2005
We
take your privacy seriously. We are committed to
protecting the privacy of personally identifiable
information collected about you. It remains our policy
and our commitment not to distribute, sell, rent or in
any way make available your name, email address or other
personal information to any third party without your
prior written consent.
We also recognize
that our visitors, and the parents of children visiting
our site, need protection of any personally identifying
information they choose to share with us. This privacy
policy is intended to provide you with the information
on how we collect, use and store the information that
you provide, so that you can make appropriate choices
for sharing information with us. If you have any
questions, complaints, or comments regarding our privacy
statement or policies, please contact:
Attention: Director, AMD Internet Marketing
& Development
AMD
55 Commerce Valley Drive
West
Markham, Ontario, L3T 7V9, Canada
Telephone:
(905) 882-2600
Fax: (905) 882-6099
E-Mail: privacy.policy@amd.com
The
following sections will cover:
Websites
we operate
Information
we collect from you
AMD’s
Use of Personal Information
Control
of your Personal Information
Security
of your Personal Information
Use
of Cookies
Web
Beacons
Spotlight
Tags
Parental
Consent
Parental
Access
Enforcement
of this Statement
Changes
to this Statement
Websites we
operate
We currently operate the web
sites www.ati.amd.com and www.shopati.com(the “Sites”).
In addition, we own several other domain names that
point to the web sites listed above. From time to time
we may add new sites that may not be listed above, but
will provide a link to this policy.
Information We
Collect From You
In order to operate the
Sites and provide you with information on products and
services that may be of interest to you, we may collect
contact information (i.e., information that could be
used to contact you, such as full name, postal address,
phone number and email address, as well as your
computer’s unique IP address (if any)), financial
information (i.e., passwords, credit card numbers and
bank and other financial institution account numbers)
and demographic information (e.g., zip code, hometown,
gender, purchase history information and age as well as
IP addresses that are not unique to your computer) from
you. Please note that nowhere on the Sites do we
knowingly collect contact information or financial
information from children under the age of 13.
AMD's Use of
Personal Information
AMD will ask for
your consent when we need information that personally
identifies you (personal information) or allows us to
contact you. Generally, this information is requested
when you are asked to register before entering a
contest, ordering e-mail newsletters, joining a
limited-access premium site, or when purchasing and
registering AMD products. Personal information collected
by AMD often is limited to e-mail address, language,
country or location, but may include other information
when needed to provide a service you requested.
When you buy and install a new product, we ask
you to register your purchase electronically. When you
do, we keep this registration information on file (in
our secure database) with any information you've already
given us on previous visits to our Sites. This is
considered your personal information.
We
occasionally hire other companies to provide limited
services on our behalf, including packaging, mailing and
delivering purchases, answering customer questions about
products or services, sending postal mail and processing
event registration. We will only provide those companies
the information they need to deliver the service, and
they are prohibited, by contract, from using that
information for any other purpose.
AMD will
disclose your personal information, without notice, only
if required to do so by law or in the good faith belief
that such action is necessary to: (a) conform to legal
requirements or comply with legal process served on AMD
or the Sites; (b) protect and defend the rights or
property of AMD and its Sites, and, (c) act in urgent
circumstances to protect the personal safety of users of
the Sites, or the public.
Control of
your Personal Information
You may
unsubscribe from emails and promotional offers by
clicking the unsubscribe link at the bottom of any email
sent to you by AMD, or by changing your preference on
your AMD Communication Preference Center Profile.
If your email address has changed and you would
like to continue to receive the AMD.com newsletter(s),
you will need update your profile with your new email
address. AMD.com may, if you choose to receive them,
send out periodic emails informing you of technical
service issues, information about account issues, or
news about changes or updates to the site. As long as
you maintain an amd.com account, you can choose to
opt-in or opt-out of these emails.
Security of
your Personal Information
AMD is
committed to protecting the security of your personal
information. We use a variety of advanced security
technologies and procedures to help protect your
personal information from unauthorized access, use, or
disclosure. For example, we store the personal
information you provide on secured computer servers that
are located in controlled facilities. Additionally, when
we transmit sensitive personal information (such as a
credit card number) over the Internet, we protect it
through the use of encryption, such as the Secure Socket
Layer (SSL) protocol.
All or most data received
through AMD’s online product registration form is
collected by AMD and is housed with it’s out sourced
service provider Parature Inc. in the United States of
America. All personal information is encrypted during
data transfer and stored using a variety of advanced
security technologies and procedures to help protect
your personal information from unauthorized access, use,
or disclosure. Your personal information will never be
shared or sold to any third party organization without
your express consent. Personal information will only
collected, stored and used from persons who are thirteen
years of age or older.
A password is required to
access your ati.com or your ShopATI.com account. It is
your responsibility to keep your password confidential.
Do not share this information with anyone. If you are
sharing a computer with anyone you should always choose
to log out before leaving your amd.com account to
protect access to your information from subsequent
users.
Use of
Cookies
This Web site uses cookies to
help you personalize your online experience. A cookie is
a small text file that is placed on your hard disk by a
web page server. Cookies cannot be used to run programs
or deliver viruses to your computer. Cookies are
uniquely assigned to you, and can only be read by a web
server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to
tell the web server that you have returned to a specific
page, so that when you visit the site again, the
experience will be personalized. You have the ability to
accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify
your browser setting to decline cookies if you prefer.
If you choose to set your computer to accept
cookies, you may also choose to be automatically logged
into the AMD.com Customer Care portal. Your selection is
stored in a cookie.
The AMD.com Customer Care
portal also makes use of session cookies (also called a
“transient cookie”). Session cookies are stored in
temporary memory and erased when you close your web
browser. Session cookies do not collect information from
your computer. The session cookie is used to present
relevant self-help information based on your AMD
Customer Care profile (for registered users). We may use
cookies to:
Keep count of your return visits to our site or our
clients' sites
Accumulate and report anonymous, aggregate,
statistical information on web site usage
Deliver content specific to your interests
Save your password so you don't have to re-enter it
each time you visit our sites.
Web Beacons
AMD uses
HBX and HitBox web analytics services which contain
electronic image requests (called a "single-pixel gif"
or "web beacon" request). We include web beacons in
HTML-formatted newsletters that we send to opt-in
subscribers in order to count how many newsletters have
been read. Our web beacons do not collect, gather,
monitor or share any personal information about our web
site visitors, they are just the technique we use to
compile our anonymous information about web site usage.
Spotlight
Tags
AMD uses third party advertising
companies for banner placements who in turn use pixels,
or transparent GIF files, to help manage online
advertising. These GIF files are provided by our ad
management partner. These files enable our ad management
partner to recognize a unique cookie on your Web
browser, which in turn enables us to learn which
advertisements bring users to our website. The cookie is
placed by us and our ad management partner who works
with DoubleClick. With both cookies and Spotlight
technology, the information that we collect and share is
anonymous and not personally identifiable. It does not
contain your name, address, telephone number, or email
address. For more information about DoubleClick,
including information about how to opt out of these
technologies, go to http://www.doubleclick.net/us/corporate/privacy.
Parental
Consent
In order for children under 13
years old to participate in online activities that
require registration, we require prior written
permission from a parent or guardian (opt-in). A
parental consent form is available at http://ati.amd.com/companyinfo/legal/consent.html.
This form must be signed by the child's parent or
guardian and returned to
Attention: AMD Internet
Marketing & Development
AMD
55 Commerce Valley
Drive West
Markham, Ontario, L3T 7V9, Canada
Telephone: (905) 882-2600
Fax: (905)
882-6099
Once we have obtained parental consent,
we only ask the child for information that is reasonably
necessary for the child to participate in our online
activities.
Parental Access
A
parent who has given AMD permission to collect his or
her child's information can, at any time, do the
following: (1) confirm, correct or have deleted the
child's personal information; (2) discontinue further
use of the child's information and/or communication with
the child; and/or, (3) revoke his or her earlier consent
to collect and use the child's information. To update
your child’s profile please complete the following form
http://ati.amd.com/companyinfo/legal/consent_form.html
and we will review or update your child's information as
appropriate. Please be sure to include in your fax or
email the email address your child used to register.
Enforcement of this
Statement
If you have questions
regarding this Statement, you should first contact
privacy@amd.com. In most cases we respond to your
inquiries within a 24-hour time period.
Changes to this
Statement
ati.com will
occasionally update this Privacy Statement. When we do,
we will also revise the "last updated" date at the top
of the Privacy Statement. For material changes to this
Statement, AMD will notify you by placing prominent
notice on the Web site. We encourage you to periodically
review this Privacy Statement to be informed of how AMD
is helping to protect your information.
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